We aim to dispatch all orders within 48 working hours. Delivery time typically ranges between 4 to 7 business days, depending on your location.

: 3–4 business days

: 5–7 business days

: 7–15 business days, based on your country

Note: If your saree requires alterations, shipping may be delayed by 1–2 days based on the adjustments needed.

If your parcel appears to be opened or tampered with, please do not accept it. Contact our customer care immediately at +91-638838652 or email us at Heritagethreadsofchanderi@gmail.com

If your order is damaged or not what you expected, get in touch with us within 24 hours of delivery.

Send us unused clear images of the damaged or incorrect item, focusing on the affected areas

Reach us at +91-638838652 or email us atHeritagethreadsofchanderi@gmail.com

We strive to display colours as accurately as possible, but due to screen differences across devices, actual colours may slightly vary.

If your selected sarees are stored at different locations, your order may arrive in multiple shipments.

While cancellations are rare, unforeseen issues may occasionally require us to cancel an order. We will notify you promptly if this happens.

For prepaid orders, refunds are processed within 2–5 business days post cancellation. The amount will be credited back via the original payment method.